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Message

Message is the most basic and simple Dialog Element in AI Studio. It is used to send - or essentially - show a message to the user on the chatbot. Messages can be something as simple as, “Welcome to the chatbot” or "Hi, I am AutomationEdge Bot, how can I help?".

Message element can be used in various scenarios like:

  • Send chatbot initiation messages
  • Giving updates between steps
  • Giving hints and tips about using the chatbot, etc.


Following is a screenshot of the Message dialog element in its default state:

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This dialog element can be customised using two inputs/fields :

  • Execution: Configuration to decide when to execute the respective Dialog Element. The options are as follows,
    • Enabled: The Dialog Element will be executed everytime the dialog is executed.
    • Disabled: The Dialog Element will never be executed even if the dialog is executed.
    • Condition: Depending on certain condition, the Dialog Element is executed.
    info

    For a detailed explanation of Conditions, click here.

  • Message: A text input field that accepts the value that has to be shown to the user.
tip

You can also use State variables like ${conv.__username__} in the message. This can allow you to show custom messages to the current user like.
E.g., "Hi ${conv.__username__}, welcome to AutomationEdge" will be shown as "Hi Jane, welcome to AutomationEdge"